World-Class
Student Services

Start with confidence. Your orientation covers your course information, campus facilities, student expectations, and life in Australia.

Check out our student accommodation options, available in Brisbane, the Gold Coast and Melbourne: BROWNS Student Accommodation, BROWNS Homestay and Demi Pair.

Safe and reliable airport pick-up when you arrive, and airport drop-off when it’s time to return home.

You can meet with a member of our Academic Management Team at BROWNS at any time for personalised advice on course progression, and pathways to universities, TAFEs, and vocational study.

Help planning holidays, short trips, and experiences during your study, with student-friendly options and discounts.

Queensland offers a range of resources including the Queensland student hub network, an international student hotline and student support staff dedicated to supporting and encouraging students.

1800QSTUDY (1800 778 839) is a hotline for international students across Queensland. The service supports students, agents, chaperones, parents and homestay providers with 24/7 phone support and general enquires regarding studying in Queensland. Please note, 1800QSTUDY is not an emergency service number. In an emergency, please dial Triple Zero (000) and ask for police, fire or ambulance. Services include:

• Afterhours support
• Accommodation advice
• Public transport and travel advice
• Employment advice
• Health and wellbeing referrals
• Legal referrals
• Complaint referrals
• A translation service is available

Workshops and resources to help you find part-time work in Australia, including resume tips, interview skills, and job search guidance.

International students should have adequate health insurance to cover medical treatment and emergencies while studying in Australia. BROWNS helps students understand and use their Overseas Student Health Cover with our trusted provider, Allianz.